Return/Refund Policy

1. Eligibility for Returns/Refunds:
• Products must be returned in their original, unused condition with all packaging intact.
• Returns must be initiated within 14 days of delivery for a refund or exchange.
2. Non-Refundable Items:
• Personalized or customized items are not eligible for refunds.
• Sale or clearance items cannot be returned unless they are defective.
3. Process:
• Contact customer service at [your contact details] to request a return.
• A return label will be provided (shipping costs may apply).
• Refunds will be processed within 7-10 business days after the returned item is received.
4. Defective/Damaged Products:
• If a product arrives damaged or defective, notify us within 48 hours of delivery. We will replace or refund the item free of charge.

Cancellation Policy

1. Order Cancellation:
• Orders can be canceled within 24 hours of purchase for a full refund.
• After 24 hours, cancellations may incur a restocking fee of [insert percentage or amount].
2. Exceptions:
• Orders already shipped cannot be canceled. You may initiate a return instead.
3. How to Cancel:
• Contact us at [your contact details] with your order number to request a cancellation.

Delivery Policy

1. Shipping Timeframe:
• Orders are typically processed within 1-3 business days.
• Standard delivery takes 5-10 business days, depending on the destination.
• Express shipping is available at an additional cost.
2. Shipping Costs:
• Free shipping is available for orders over [insert amount].
• Orders below [insert amount] will incur a flat shipping fee of [insert amount].
3. Delivery Tracking:
• Once your order has been shipped, you will receive a tracking number via email.
4. Missed or Delayed Deliveries:
• If your delivery is delayed, please contact us at [your contact details]. We will investigate and provide updates.
5. International Shipping:
• We ship worldwide; delivery times and shipping costs vary by location. Customs fees may apply and are the responsibility of the buyer.